Patapa
Support
Thanks for using Patapa. Here are answers to common questions. If you still need help, email us with your device, OS version and app version (shown at the bottom of Settings in the app).
My timer doesn't ring
In the Settings app → Patapa, make sure Notifications and Alarms are allowed. If you use a Focus, add Patapa to its allowed apps or allow Time Sensitive notifications. To ring even in Silent Mode, turn on alarm (AlarmKit) alerts in Patapa.
My purchase isn't showing
Open Settings in the app and tap "Restore Purchases" while signed in to the Apple Account you bought with. The same works on Apple Watch and Mac.
Timers don't sync between iPhone, Apple Watch and Mac
Sign in to iCloud with the same Apple Account on every device and make sure iCloud Drive is on. Apple Watch syncs instantly when it is near your iPhone and through iCloud otherwise.
About ads
Ads are never shown while a timer is running or ringing, on the full-screen clock or in focus mode. Buying Remove Ads or Pro removes all ads.
Refunds
Refunds are handled by Apple at https://reportaproblem.apple.com.